Last updated: December 6, 2025
Manage My Courses ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our training management platform and related services.
We are the data controller for the personal data we process and are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Account information: name, email address, phone number, company name
Booking information: delegate names, course preferences, dietary requirements
Payment information: processed securely through Stripe (we do not store card details)
Communications: messages sent through our contact forms or support channels
Device information: browser type, operating system, device identifiers
Usage data: pages visited, features used, time spent on platform
Log data: IP address, access times, referring URLs
We use your personal data for the following purposes:
To provide and maintain our services
To process bookings and payments
To send booking confirmations and course-related communications
To respond to your enquiries and provide customer support
To improve our platform and develop new features
To comply with legal obligations
To detect and prevent fraud or abuse
We process your personal data on the following legal bases:
Contract: Processing necessary to fulfil our contractual obligations to you
Legitimate interests: Processing necessary for our legitimate business interests
Consent: Where you have given explicit consent for specific processing
Legal obligation: Processing necessary to comply with applicable laws
We may share your information with:
Training providers: To facilitate course bookings and certifications
Payment processors: Stripe for secure payment processing
Service providers: Cloud hosting, email services, analytics providers
Awarding bodies: Where required for certification purposes
Legal authorities: When required by law or to protect our rights
We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. Booking records and certificates may be retained for up to 7 years to comply with regulatory requirements and support certificate verification.
Under UK GDPR, you have the following rights:
Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal retention requirements)
Restriction: Request limitation of processing
Portability: Request transfer of your data to another service
Objection: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at privacy@managemycourses.co.uk.
We use cookies and similar technologies to provide, protect, and improve our services. Essential cookies are required for the platform to function. Analytics cookies help us understand how users interact with our platform.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use some features of our platform.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments.
Your data may be processed by service providers located outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Website: Contact Form
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.